Sara Nicole Klein

My Resume and Portfolio

Work History

Company
Address
Job Title
Supervisor
Phone
Ponderosa Industries
PO Box 650
St. Albans, WV 25177
Construction Cleanup
John J. Roncaglione
304-722-2422
From
Responsibilities
May 2012
to
September 2012 
  • Cleaned building by sweeping, mopping, scrubbing, and vacuuming floors
  • Cleaned ceiling of building by vacuuming and wiping down with damp rag
  • Scrubbed coolers including floors of walk-ins
Reason for Leaving
Laid off due to lack of work
Company
Address
Job Title
Supervisor
Phone
REM
6404 MacCorkle Ave.
St. Albans, WV 25177
Direct Support Professional
Sam
304-768-5575
From
Responsibilities
July 2010
to
November 2010
  • Administered personal care, such as ambulation and personal hygiene assistance
  • Prepared and maintained records of client progress and services performed, reporting changes in    client condition to supervisor
  • Performed healthcare-related tasks, such as monitoring and recording seizures, and providing assistance in recovery
  • Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services
Reason for Leaving
Health problems and could no longer lift client
Company
Address
Job Title
Supervisor
Phone
Kanawha County Board of Education
200 Elizabeth St, Charleston, WV 25311
Janitor
Scott Beane
304-348-7770
From
Responsibilities
April 2008
 to 
July 2010
  • Monitored building security and safety by performing such tasks as locking doors during and after operating hours
  • Serviced, cleaned, and supplied restrooms
  • Gathered and emptied trash
  • Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming
  • Stripped, sealed, finished, and polished floors
  • Requisitioned supplies and equipment needed for cleaning and maintenance duties
Cleaned windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees
Reason for Leaving
Family Illness
Company
Address
Job Title
Supervisor
Phone
Extreme Clean Services, LLC
1165 Ponderosa Trail
Owner/Supervisor
Myself  
304-389-6826
From
Responsibilities
December 2006 
to 
May 2010
  • Oversaw activities directly related to making products and providing services
  • Directed and coordinated activities of businesses concerned with sales
  • Reviewed financial statements, activity reports, and other performance data to measure productivity and goal achievement; and to determine areas needing cost reduction and improvement
  • Managed staff, prepared work schedules, and assigned specific duties
  • Directed and coordinated organization's financial and budget activities
  • Established and implemented departmental policies, goals, objectives, and procedures
  • Determined staffing requirements, and interviewed, hired, and trained new employees
  • Monitored building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards were not created
  • Serviced, cleaned, and supplied restrooms
  • Gathered and emptied trash
  • Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming
  • Stripped, sealed, finished, and polished floors
  • Notified clients concerning the need for major repairs or additions to building operating systems
  • Requisitioned supplies and equipment needed for cleaning and maintenance duties
  • Cleaned windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees
Reason for Leaving
Closed business due to economy and lack of work
Company
Address
Job Title 
Supervisor 
Phone 
JoAnn Fabrics and Crafts
9 Fletcher Square Dunbar, WV 25064  
Inventory Control Manager 
Mindy Garrison
304-768-0262
From
Responsibilities 
September 2006
to
December 2007
  • Received and counted stock items, and recorded data manually and using computer
  • Packed and unpacked items to be stocked on shelves in stockrooms, and on store shelves
  • Verified inventory computations by comparing them to physical counts of stock, and investigated discrepancies and adjusted errors
  • Stored items in an orderly and accessible manner in stockroom and on store shelves
  • Kept records on the use and/or damage of stock or stock handling equipment
  • Examined and inspected stock items for wear or defects, reporting any damage to supervisors
  • Provided assistance and direction to store employees
  • Answered customers' questions about merchandise and advised customers on merchandise selection
  • Itemized and totaled customer merchandise selection at checkout counter, using cash register, and accepted cash or charge card for purchases
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
  • Received, opened, unpacked, and issued sales floor merchandise
  • Set planograms
  • Compared merchandise invoices to items actually received to ensure that shipments were correct
  • Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers
  • Monitored sales activities to ensure that customers received satisfactory service and quality goods
  • Inventoried stock and reordered when inventory dropped to a specified level
  • Assigned employees to specific duties
  • Enforced safety, health, and security rules
  • Examined merchandise to ensure that it was correctly priced and displayed
Authorized payments and merchandise returns
Reason for Leaving
Better paying job 
Company
Address 
Job Title 
Supervisor 
Phone
Dial America Marketing, Inc.
300 Technology Dr. S. Charleston, WV 25309
Telemarketer 
Christina 
304-744-2344 
From
Responsibilities 
January 2005
to
July 2005
  • Delivered prepared sales talks, reading from scripts that described products or services, in order      to persuade potential customers to purchase a product or service
  • Contacted businesses and private individuals by telephone in order to solicit sales for goods or services
  • Explained products, services, and prices, and answered questions from customers
  • Obtained customer information such as name, address, and payment method, and entered orders into computers
  • Recorded names, addresses, purchases, and reactions of prospects contacted
  • Adjusted sales scripts to better target the needs and interests of specific individuals
  • Obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations
Maintained records of contacts, accounts, and orders
Reason for Leaving
Relocated
Company
Address
Job Title
Supervisor
Phone
PASS Fire Protection, Inc.
4919 Elk River Rd. S
Elkview, WV 25071
Office Manager
Philip T. Pack 
304-965-0020
From
Responsibilities
January 2001
to
February 2005
  • Verified accuracy of billing data and revised any errors
  • Prepared itemized proposals, statements, bills, and invoices and recorded amounts due for items purchased or services rendered
  • Performed bookkeeping work, including posting data and keeping other records concerning costs of goods or services or the shipment of goods
  • Kept records of invoices and support documents
  • Resolved discrepancies in accounting records
  • Typed billing documents and shipping labels, using typewriters and computers
  • Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Answered telephones, directed calls, and took messages
  • Created, maintained, and updated filing, inventory, mailing, and database systems, either manually or using a computer
  • Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
  • Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities
  • Computed, recorded, and proofread data and other information, such as records or reports
  • Typed, formatted, proofread, and edited correspondence and other documents, from notes, using computers or typewriters
  • Prepared payroll, work schedules, managed calendars, and arranged appointments
Reviewed files, records, and other documents to obtain information to respond to requests
Reason for Leaving
Went to part time work
Company
Address 
Job Title 
Supervisor
Phone
Olan Mills Portrait Studios
101 Great Teays Blvd
Scott Depot, WV 25560
Professional Photographer/
Studio Manager
Melissa Knight
304-939-0887
From
Responsibilities 
February 2000
to
January 2001
  • Photographed individuals, families, and small groups, either in studio or on location
  • Adjusted apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed
  • Used traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments
  • Created artificial light, using flashes and reflectors
  • Determined desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects
  • Scanned photographs into computers for editing, storage, and electronic transmission
  • Tested equipment prior to use to ensure that it was in good working order
  • Reviewed sets of photographs to select the best work
  • Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Directed and supervised employees engaged in sales, reconciling cash receipts, or in performing services for customers
  • Monitored sales activities to ensure that customers received satisfactory service and quality goods
  • Instructed staff on how to handle difficult and complicated sales
  • Trained and evaluated personnel in sales or marketing
  • Assigned employees to specific duties
  • Enforced safety, health, and security rules
  • Examined merchandise to ensure that it was correct
Authorized payments and merchandise returns
Reason for Leaving
Better paying job offer
Company
Address
Job Title
Supervisor 
Phone 
Gateway Animal Hospital
55 MacCorkle Ave.
St. Albans, WV 25177
Receptionist
Neil Ring 
304-727-4331 
From
Responsibilities 
November 1997
to
July 1999
  • Answer telephones and direct calls to appropriate staff
  • Schedule and confirm patient appointments, surgeries, or medical consultations
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
  • Interview owners of patients to complete documents, case histories, or forms
  • Receive and route messages or documents, such as laboratory results, to appropriate staff
  • Compile and record medical charts, reports, or correspondence, using a personal computer
  • Transmit correspondence or medical records by mail, e-mail, or fax
  • Maintain medical records, technical library, or correspondence files
Reason for Leaving
Relocated